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Client Experience

Business Central client projects and ongoing support.

A working system depends on implementation and on what happens afterward. OnTarget works with client teams on role-based training, adoption, support responsibilities and improvement priorities as their operations evolve.

OnTarget: a steady partner in a changing business world. Understand your business, advise on decisions, guide practical progress, and evolve technology to serve your business. Success measured in trust earned and years together.
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Client stories

Recovery, focus, and a path to production.

The work that speaks loudest is the work that brought a stalled system into daily use and an international rollout into live operation.

Manufacturing • ERP recoveryMicrosoft Dynamics 365 Business Central

Devinci: a way forward after a costly ERP false start

After a prolonged implementation effort, Devinci needed a workable path to production. OnTarget helped bring the main shop-floor workflow into live use with a focused recovery investment.

Support through the transition to daily use

We connect configuration and testing with role-based training and post-launch support. The transition plan defines how users raise issues, how priorities are reviewed and who owns the next action.

Read the Cycles Devinci case study
Manufacturing • International operationsMicrosoft Dynamics 365 Business Central

Morbern: taking Business Central across borders and into process manufacturing

All countries live. International implementation complete. See how OnTarget now supports Morbern through hypercare and continuous improvement.

Connecting finance with operational information

We work with finance and operational teams to define the records, posting rules and reporting needs that matter to their decisions. Reporting and automation are scoped separately, with data quality and ownership established first.

Read the Morbern case study

Implementation partnership

Experienced experts stay involved through configuration, migration, training and go-live, with responsibilities defined for each stage.

Adoption & enablement

Systems only deliver value when people use them. OnTarget works with your teams on role-based training, process documentation, and change management.

Ongoing support

Post-go-live support, environment health, and continuous improvement as your operation and the Microsoft platform evolve.

Find the expertise behind the client experience.

Manufacturing ERP

Explore the production, costing and inventory capabilities behind manufacturing projects.

How we work

See how discovery, validation and stabilization fit into a delivery plan.

Talk to an expert about your environment.

Discuss your requirements directly with the people responsible for delivery.

Discuss your project