To increase your efficiency, and improve your customer retention rates, you need to ensure you’re using a humanized approach to creating relevant, personalized experiences for your customers.
As your committed partner, we tackle this challenge by providing your team with enhanced business applications that empower your sales and call center employees through modern digital channels, insights, and predictive analytics.
Our Dynamics 365 CRM solutions are represented across three main categories:
- Customer Service (CRM) - Stay ahead of your competition with a renewed approach to customer care. Add value to your interactions with built-in intelligence tools that deliver personalized services. Leverage AI-driven technologies as you automate your conversations, to increase customer satisfaction, and optimize costs.
- Sales (CRM) - Close more deals and maximize your sales revenues by better understanding your customer needs. We help you engage more effectively by providing you with modern CRM systems meant to accelerate your business outcomes.
- Field Service (CRM) - OnTarget helps to transform your organization with our custom Dynamics 365 Field service applications. Increase customer satisfaction with more proactive services, efficient resource management, and AI-driven automated scheduling. Use enhanced remote collaboration to streamline tasks and resolve cases faster.
For an organization that aims to stay ahead of digital disruption, having modernized and adaptive ERP systems in place is crucial.
OnTarget helps businesses to maximize the outcomes of their existing ERP investments by driving operational efficiencies and enabling innovation through Dynamics 365 Business Central.
- Take a renewed approach to financial management by automating your processes and tackling financial complexities. Manage your budgeting, cash flows, and fixed assets, while seamlessly monitoring your financial performance.
- Predict your business operations, build long-term relationships with your suppliers, and make better decisions by leveraging automation for your supply chain management and manufacturing. Be in the know of stock replenishments with a comprehensive, unified view of your inventory.
- Optimize your warehouse management systems with improved storage organization. We first analyze your business operations and later set up bins and zones in your custom Business Central applications to fully and accurately reflect the layout of your warehouse.
- Fulfill your customers’ orders more efficiently with real-time data on every one of your item’s quantity, bin, and zone.
- We enhance the view of your manufacturing processes to help your business produce within given capacity and supply constraints, every time.
As you partner with OnTarget, we work with you to harness the power of stacks and customer data, and leverage intelligence to optimize your digital marketing processes.
Our goal is to help you deliver personified content and messages that provide real value to your customers.
We enhance your existing business applications for Marketing using custom Dynamics 365 solutions to enable you to improve your digital customer experience strategy and optimize effectiveness through marketing automation tools, and advanced data visibility capabilities.